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	1.	CHANGE MANAGEMENT PERSPATIVE AND CASES by GOPAL (W) Material type: Text Publication details: HYDERABAD ICFAI 2005 Availability: Items available for loan: Central Library (1)Call number: 658.4 GOP. Items available for reference: Central Library: Not for loan (1)Call number: 658.4 GOP.
	2.	CRM IN TRAVEL AND TOURISM: Concepts and Cases by GOPAL (W) Edition: 658.812 GOP Material type: Text Publication details: Hyderabad ICFAI 2005 Availability: Items available for loan: Central Library (1)Call number: 658.812 GOP. Items available for reference: Central Library: Not for loan (1)Call number: 658.812 GOP.

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