Manage IT!
Thiadens, Theo.
Manage IT! Organizing IT Demand and IT Supply / [electronic resource] : by Theo Thiadens. - XX, 618 p. online resource.
IT management: The basis -- The basis of the field -- Supplying IT products and services within an architecture -- Traditional IT management: organizing demand and supply -- Task focussed and simultaneous process-focussed supply of facilities -- The demand-side: functional management (using the method BiSL) -- The supply-side: application management (using the method ASL) -- The supply-side: exploitation (using methods like ITIL, MOF-MSF/eTOM) -- Organizing IT Tasks and Processes -- Controlling IT facilities -- Controlling IT facilities (IT governance) -- House in order: evaluating and improving -- Innovation from the customer and the chain perspective -- Aspects of IT management -- The financial aspects -- The personnel aspects -- Procurement of IT products and services (using the method ISPL) -- Controlling contracts using service level agreements -- Securing IT facilities (according to amongst others ISO 17799) -- Standardization of content, process and product -- IT management tomorrow -- IT management en route to 2027 (a.o. ITIM).
9781402037108
10.1007/1-4020-3710-4 doi
Computer science.
Computer network architectures.
Information Systems.
Technology.
Management information systems.
Computer Science.
Computer Science, general.
Computer Systems Organization and Communication Networks.
Computer System Implementation.
Management of Computing and Information Systems.
Technology Management.
Business Information Systems.
QA75.5-76.95
004
Manage IT! Organizing IT Demand and IT Supply / [electronic resource] : by Theo Thiadens. - XX, 618 p. online resource.
IT management: The basis -- The basis of the field -- Supplying IT products and services within an architecture -- Traditional IT management: organizing demand and supply -- Task focussed and simultaneous process-focussed supply of facilities -- The demand-side: functional management (using the method BiSL) -- The supply-side: application management (using the method ASL) -- The supply-side: exploitation (using methods like ITIL, MOF-MSF/eTOM) -- Organizing IT Tasks and Processes -- Controlling IT facilities -- Controlling IT facilities (IT governance) -- House in order: evaluating and improving -- Innovation from the customer and the chain perspective -- Aspects of IT management -- The financial aspects -- The personnel aspects -- Procurement of IT products and services (using the method ISPL) -- Controlling contracts using service level agreements -- Securing IT facilities (according to amongst others ISO 17799) -- Standardization of content, process and product -- IT management tomorrow -- IT management en route to 2027 (a.o. ITIM).
9781402037108
10.1007/1-4020-3710-4 doi
Computer science.
Computer network architectures.
Information Systems.
Technology.
Management information systems.
Computer Science.
Computer Science, general.
Computer Systems Organization and Communication Networks.
Computer System Implementation.
Management of Computing and Information Systems.
Technology Management.
Business Information Systems.
QA75.5-76.95
004