TY - BOOK AU - Rinderle-Ma,Stefanie AU - Toumani,Farouk AU - Wolf,Karsten ED - SpringerLink (Online service) TI - Business Process Management: 9th International Conference, BPM 2011, Clermont-Ferrand, France, August 30 - September 2, 2011. Proceedings T2 - Lecture Notes in Computer Science, SN - 9783642230592 AV - QA76.76.A65 U1 - 005.7 23 PY - 2011/// CY - Berlin, Heidelberg PB - Springer Berlin Heidelberg KW - Computer science KW - Software engineering KW - Logic design KW - Information systems KW - Management information systems KW - Computer Science KW - Information Systems Applications (incl.Internet) KW - User Interfaces and Human Computer Interaction KW - Software Engineering KW - Logics and Meanings of Programs KW - Computer Appl. in Administrative Data Processing KW - Business Information Systems N2 - This book constitutes the refereed proceedings of the 9th International Conference on Business Process Management, BPM 2011, held in Clermont-Ferrand, France, in August/September 2011. The volume contains 22 revised full research papers carefully reviewed and selected from 157 submissions, as well as 5 industrial track papers and abstracts of three invited talkes. The papers address innovative research of highest quality from computer science, management information science, service-oriented computing, and technology management UR - http://dx.doi.org/10.1007/978-3-642-23059-2 ER -