Probing Experience [electronic resource] : From Assessment of User Emotions and Behaviour to Development of Products / edited by Joyce H. D. M. Westerink, Martin Ouwerkerk, Thérése J. M. Overbeek, W. Frank Pasveer, Boris Ruyter.

Probing in Order to Quantify -- Experience in Products -- Inquiring about People’S Affective Product Judgements -- Atmosphere Metrics -- In Search of The X-Factor to Develop Experience Measurement Tools -- Probing Experiences: Logs, Traces, Self-Report and A Sense of Wonder -- Objective Emotional Assessment of Industrial Products -- Measuring Experiences in Gaming and TV Applications -- Sensing Affective Experience -- Brain, Skin and Cosmetics: Sensory Aspects Objectivated by Functional Magnetic Resonance Imaging -- The Assessment of Stress -- Discovery of T-Templates and Their Real-Time Interpretation Using Theme -- Probing in Order to Feed Back -- Where Will The User “Drive” Future Technology? -- A Wearable Emg Monitoring System for Emotions Assessment -- Computing Emotion Awareness Through Galvanic Skin Response and Facial Electromyography -- Unobtrusive Sensing of Psychophysiological Parameters -- It’S Heart Rhythm Not Rate That Counts -- TRansformative Experience on The Home Computer -- The Emotional Computer Adaptive to Human Emotion -- Using Physiological Measures For Task Adaptation -- The Usability of Cardiovascular and Electrodermal Measures for Adaptive Automation.

This book adheres to the vision that in the future compelling user experiences will be key differentiating benefits of products and services. Evaluating the user experience plays a central role, not only during the design process, but also during regular usage: for instance a video recorder that recommends TV programs that fit your current mood, a product that measures your current level of relaxation and produces advice on how to balance your life, or a module that alerts a factory operator when he is getting drowsy. Such systems are required to assess and interpret user experiences (almost) in real-time, and that is exactly what this book is about. How to achieve this? What are potential applications of psychophysiological measurements? Are real-time assessments based on monitoring of user behavior possible? If so, which elements are critical? Are behavioral aspects important? Which technology can be used? How important are intra-individual differences? What can we learn from products already on the market? The book gathers a group of invited authors from different backgrounds, such as technology, academy and business. This is a mosaic of their work, and that of Philips Research, in the assessment of user experience, covering the full range from academic research to commercial propositions.