Manage IT! [electronic resource] : Organizing IT Demand and IT Supply / by Theo Thiadens.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- text
- computer
- online resource
- 9781402037108
- Computer science
- Computer network architectures
- Information Systems
- Technology
- Management information systems
- Computer Science
- Computer Science, general
- Computer Systems Organization and Communication Networks
- Computer System Implementation
- Management of Computing and Information Systems
- Technology Management
- Business Information Systems
- 004 23
- QA75.5-76.95
Item type | Current library | Call number | Status | Date due | Barcode | |
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Central Library | Available | E-38436 |
IT management: The basis -- The basis of the field -- Supplying IT products and services within an architecture -- Traditional IT management: organizing demand and supply -- Task focussed and simultaneous process-focussed supply of facilities -- The demand-side: functional management (using the method BiSL) -- The supply-side: application management (using the method ASL) -- The supply-side: exploitation (using methods like ITIL, MOF-MSF/eTOM) -- Organizing IT Tasks and Processes -- Controlling IT facilities -- Controlling IT facilities (IT governance) -- House in order: evaluating and improving -- Innovation from the customer and the chain perspective -- Aspects of IT management -- The financial aspects -- The personnel aspects -- Procurement of IT products and services (using the method ISPL) -- Controlling contracts using service level agreements -- Securing IT facilities (according to amongst others ISO 17799) -- Standardization of content, process and product -- IT management tomorrow -- IT management en route to 2027 (a.o. ITIM).
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